Privacy Policy

Last Updated: June 2026

Big Truck Insurance ("BTI," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect information that you voluntarily provide through our website, quote request forms, phone calls, email communications, text messages, and other interactions with our agency. This information may include:

• Name

• Company Name

• Phone Number

• Email Address

• Mailing Address

• DOT Number

• Vehicle Information

• Driver Information

• Insurance History

• Other information necessary to provide insurance quotes and services

How We Use Your Information

We use the information we collect to:

• Provide insurance quotes

• Service insurance policies

• Process requests and endorsements

• Issue certificates of insurance

• Communicate regarding policy changes and renewals

• Respond to customer inquiries

• Improve our services

• Comply with legal and regulatory requirements

SMS Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Big Truck Insurance regarding insurance quotes, policy servicing, certificates of insurance, endorsements, billing matters, renewals, document requests, and other insurance-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information may be shared only as necessary to:

• Obtain insurance quotes

• Service insurance policies

• Communicate with insurance carriers

• Work with premium finance companies

• Process transactions

• Comply with legal obligations

Data Security

We take reasonable measures to protect the information we collect and maintain safeguards designed to prevent unauthorized access, disclosure, or misuse.

Third-Party Services

Our website and business operations may utilize third-party providers including insurance carriers, premium finance companies, email providers, website hosting services, and communication platforms necessary to conduct business.

Your Rights

You may contact us at any time to request information regarding the personal information we maintain about you or to request updates or corrections.

Contact Information

Big Truck Insurance

Phone: (318) 704-5249

Email: coi@bigtruckinsurance.org

Website: https://www.bigtruckinsurance.org